Returns & Exchanges

At WAM Electrical, we strive to ensure you have the right parts for your home appliances with a straightforward 30-day return policy for unused items. If a component doesn't fit or meet your expectations, our team is here to help you find the correct replacement quickly.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and part details to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Carefully pack the item in its original, unopened packaging to ensure it is protected during transit; please include a copy of your invoice or the RMA form.

• 3.
  Ship the Item

  Send the package back to our Melbourne warehouse using a tracked shipping service to ensure safe delivery and verification of receipt.

• 4.
  Inspection and Refund

  Once our technicians inspect the part to confirm it is in resalable condition, we will process your refund or exchange within 3-5 business days.