Frequently Asked Questions

Everything you need to know about your home appliance and electrical orders.

How long does shipping take for electrical components?

Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days depending on your location, while express options are available at checkout.

Are your electrical parts covered by a warranty?

Yes, all products sold by WAM Electrical come with a minimum 12-month manufacturer warranty. Some premium brands may offer extended coverage as specified on the product page.

What is your return policy for incorrectly ordered items?

We offer a 30-day return policy for unused items in their original packaging. Please note that electrical components that have been installed or show signs of use cannot be returned for safety reasons.

Do you provide technical support for installation?

While we provide detailed product specifications and manuals, we strongly recommend that all electrical installations be performed by a licensed electrician to ensure safety and maintain warranty validity.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free buy-now-pay-later options like Afterpay and Zip Pay.

Can I track my order once it has been dispatched?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.